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Art Retreat

Cancellation Policy

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We understand that unexpected circumstances may arise, and we strive to provide a cancellation policy that is fair to both our participants and our organization. Please read the following cancellation policy carefully before booking your retreat.

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Insurance Requirement:

Participants are required to have travel and workshop fee insurance to cover their investment in case of unforeseen events, including illness and travel disruptions. We recommend Allianz.

 

Cancellation Timeline:

  • A $500 non-refundable deposit is required to secure your place at the retreat and is non-refundable. This deposit goes directly to our partners here, covers initial expenses, and guarantees your spot.
  • We will divide the balance into 2 requests and email you 30 days before they are due.

  • The first request will go out approx 10 months prior to travel.

  • Final balances are due 90 days before the retreat start date.

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Cancellation Options:

If you need to cancel your reservation before the 3-month deadline:

  • Sold Out Retreat with Waitlist: If the retreat is sold out and there is a waitlist of participants, you have the option to offer your reservation to the first person on the waitlist. If they agree to take your spot, they will pay you for your reservation. Once the transaction is complete, we will transfer your spot to the new participant.

  • Transfer to Another Retreat: Alternatively, you can choose to transfer your fees to another upcoming Art Retreat trip within 24 months.

  • No Other Options: If neither of these options is available to you, and you must cancel, we will offer a partial refund based on the following schedule:

    • More than 90 days in advance: 50% refund of the total payment (excluding the non-refundable deposit).

    • Between 60 and 90 days in advance: 25% refund of the total payment (excluding the non-refundable deposit).

    • Less than 60 days prior to the retreat: No refund available.

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Vendor's Commitment:

We commit to providing the retreat experience as described, and we will make all necessary arrangements in advance to ensure your participation is enjoyable and rewarding.

 

Insurance Reminder:

While workshop insurance is not mandatory, we strongly recommend it to safeguard your investment. It also protects the vendor's financial commitments to the teachers.

 

We believe this policy balances the needs of our participants and the vendor, ensuring fairness and flexibility while acknowledging the upfront costs associated with organizing retreats. Please consider your personal circumstances and insurance coverage before booking your retreat with us. We look forward to sharing a memorable and inspiring retreat experience with you.

 

 

Contact Us

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ATP22 Compass, S.L. welcomes your questions or comments regarding the Cancellation Policy:

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ATP22 Compass, S.L.

C/ Pare Claret, 20

17820 Banyoles, Girona

SPAIN

Email Address: info@andreaencaustic.com​

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