Cancellation Policy | Payments | Transportation

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We understand that unexpected circumstances may arise, and we strive to provide a cancellation policy that is fair to both our participants and our organization. Please read the following carefully before booking your retreat.

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Insurance Requirement:

We strongly recommend that all participants obtain medical and trip insurance to protect their investment in case of unforeseen events such as illness, travel disruptions, or cancellations.

While not mandatory, insurance safeguards both you and the organizers, helping cover any non-refundable expenses already committed to our venue and teachers.

 

Payment Timeline:

• A 500€ deposit is required to secure your spot at the retreat. This deposit is refundable only if we can find someone to take your place.

• The total retreat cost is divided into two payments, and you will receive email reminders 30 days before each due date:

  • First payment (due May 31, 2026): covers hotel lodging and studio rental.

  • Second payment (due July 31, 2026): covers workshops, supplies, meal fees, and excursions.

• All payment links will be sent directly to your email.

• The amounts can be split into multiple payments to make things easier for everyone.

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Cancellation Options:

If you must cancel your reservation, the following options apply:

   1) Sold-Out Retreat with Waitlist:

If the retreat is sold out and there is a waitlist, you may offer your reservation to the first person on the list. If they accept and pay you directly, we will transfer your spot once both parties confirm the exchange.

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   2) No Waitlist or Replacement:

If no replacement can be found, refunds are as follows:

• More than 90 days before the retreat: 50% refund of the total amount paid.

• Less than 90 days before the retreat: No refund available. There are no exceptions to this policy.

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Organizer-Initiated Cancellation

In the unlikely event that the retreat must be canceled by the organizers, participants will receive a full refund of all payments made.

The organizers reserve the right to cancel the retreat if minimum participation requirements are not met, specifically if fewer than 50% of the required participants have confirmed and paid.

Please note that the organizers are not responsible for additional expenses incurred by participants, including flights, personal travel arrangements, or accommodation booked outside the retreat. For this reason, we strongly recommend purchasing trip and event cancellation insurance.

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Vendor's Commitment:

We are committed to providing the retreat experience as described. All necessary arrangements are made well in advance to ensure a rewarding and inspiring experience for every participant.

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Transportation Information:

• Once you've booked your flights, please send us your flight details so we can coordinate your transportation.

• The easiest option is a private taxi from Barcelona Airport to Casa Anamaria Hotel, and back for your return trip. We can arrange this service for you.

• Wake-up calls from the hotel are available before checkout and departure.

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We believe this policy balances fairness and flexibility while respecting the upfront costs involved in organizing a high-quality retreat. Please review your personal circumstances and insurance coverage before booking your retreat with us. We look forward to welcoming you to an inspiring and unforgettable experience.

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Contact Us

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ATP22 Compass, S.L. welcomes your questions or comments regarding the Cancellation Policy:

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ATP22 Compass, S.L.

C/ Pare Claret, 20

17820 Banyoles, Girona (SPAIN)

Email Address: info@andreaencaustic.com​